EVERY PURCHASE IS RISK-FREE. IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PRODUCT, WE WILL PROVIDE YOU WITH A FULL REFUND. YOU HAVE 30 DAYS TO RETURN ALL SHOOII.

TO RETURN A PRODUCT PURCHASED ON OUR WEBSITE, PLEASE CONTACT OUR CUSTOMER SUPPORT BY EMAILING support@shooii.com TO ARRANGE FOR YOUR RETURN WITHIN 30 DAYS OF THE PURCHASE DATE. WE ASK THAT YOU PLEASE INCLUDE YOUR ORDER NUMBER WHEN CONTACTING US.

WE WILL INSPECT YOUR RETURN AND ISSUE YOU A FULL REFUND OF THE ORIGINAL PURCHASE PRICE FOR THE RETURNED PRODUCT, LESS THE AMOUNT OF RETURN SHIPPING COSTS AND ANY DAMAGED OR MISSING ITEMS. 

TO BE ELIGIBLE TO RECEIVE A REFUND, RETURNS MUST BE POSTMARKED WITHIN 14 DAYS FROM YOUR INITIAL CONTACT WITH OUR CUSTOMER SERVICE DEPARTMENT. 

PLEASE ALLOW 1-2 WEEKS TO PROCESS THE RETURN. WE ARE NOT RESPONSIBLE FOR LOST SHIPMENTS. ALL SHIPPING COSTS FOR RETURNED ITEMS ARE THE RESPONSIBILITY OF THE CUSTOMER.